At Captain Shroomz, we’re committed to delivering high-quality products and a smooth experience from checkout to delivery. While we hope you love everything you order, we understand that sometimes things don’t go as planned.

 Return Policy
• Returns are accepted within 30 days of your delivery date for unopened and factory-sealed items.
• All returned items must be in their original condition and packaging to qualify for a refund.
• If you received a damaged or incorrect item, we’ll replace it—no questions asked.
 
Refund Details
• Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect your return.
• Shipping and handling fees are non-refundable.
 
Return Shipping
• Return shipping is the customer’s responsibility, unless the product was damaged or incorrect.
• We do not provide prepaid return labels unless there’s an error on our part.
• All returns must be shipped by mail. We do not accept in-person returns.
 

📩 Need Help?
 
Have a question about your order or want to initiate a return?
Our customer support team is here to help—just reach out to us at info@captainshroomz.com and we’ll walk you through the process.
By accessing or using the Captain Shroomz LLC website, you agree to be bound by these Terms & Conditions. All purchases made through our site are subject to availability and acceptance. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms regularly. All content on this website, including product descriptions and educational material, is provided for informational purposes only and does not constitute medical advice.
 
Legal Disclaimer: Our products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Keep out of reach of children. Not intended for use by individuals under the age of 21. Do not use if you are pregnant or breastfeeding. If you are taking medication or have a known medical condition, consult your physician before use. By using our website and purchasing our products, you accept full responsibility for any health outcomes. Captain Shroomz LLC, its manufacturers, and resellers assume no liability for the use or misuse of these products. Our products do not contain any scheduled substances and are compliant with applicable state and federal regulations.